Sleep Life Australia utilises the services of Sleep Testing Australia which is a sleep diagnostic services division of CPAP Direct Pty Ltd.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you receive services and provision of healthcare from Sleep Life Australia, we may collect personal information and personal health information from you in order to provide the best service, healthcare and advice to you. Information such as your name, address, contact details, medical history, referring doctor, and Medicare details will be collected.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our clinic, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When we receive a referral from your doctor, we imply that you consent to our collecting your information and using it to provide the requested services on the referral only.
If we ask for your personal information for a secondary reason like marketing OR if we require further information prior to delivering services to you, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at
email@example.com or mailing us at: PO Box 642 Wembley WA 6913 Western Australia.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
For example, in order to measure the effectiveness of marketing campaigns (for example, banner advertising), there may be occasions where we allow third parties to collect analytical data from our site using their cookies.
Further, we may provide website visitor usage information to third party advertising servers (such as DoubleClick™ and Facebook) in order to target our online advertising on other sites. Again we do not allow the capture or transmission of any site usage information that can personally identify you.
Please note that these cookies do not capture information that leads to your personal identity being revealed.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at reception@sleeplifeaustralia or by mail at Po Box 642 Wembley WA 6913
[Re: Privacy Compliance Officer]